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Diebold Incorporated is a $2.3 billion global leader in providing card based transaction systems, security and service solutions to the financial, education, healthcare, utility and retail industries. Founded in 1859, the company currently employs more than 13,000 associates in some 120 locations worldwide.
Diebold is globally committed to offer flexible customers based solutions with the confidence in that they provide hardware and software products, open system architecture, and service a broad range of multivendor ATM products.

Diebold has evolved over the past six years since 1999:
    - Revenue increased 89%, from $1.26 billion in 1999 to $2.38 billion in 2004.

    - More of this revenue now comes from recurring services – about 50% in 2004 compared with about 40% in 1999. More revenue also came from international markets, which contributed $903 million in 2004.

    - At the same time, Diebold has doubled their security business since 1999, generating $594 million in product and service revenue in 2004.

    - Earnings per share rose from $1.85 in 1999 to $2.54 in 2004, a 37% increase. Their dividend payout rose to $0.74 per share in 2004, a 23% increase from 1999 and their 51st consecutive annual dividend increase.

    - Their total return to shareholders since 1999 was 159% vs. -3% for the S&P 500.
Strategic changes that have taken place within Diebold corporation present their with exciting opportunities that previously were not available to their, with their continued growth and expansion of their European Operations, all major countries offer a wide range of services and solutions, placing their in strong position to meet all your needs both immediately and in the future.

Diebold has strategic alliances and partnerships to cover the complete self service process. They don’t only partner to cover some activities that they can’t or don’t want to carry out, they take a more holistic approach and will manage and/or work closely with all areas that improve the complete solution, provide consistency that ultimately is experienced by their customer’s customers. They redefine and redesign the complete process and integrate their processes with those of their partners if this makes sense from an efficiency perspective.

The Diebold service global programmes have focussed upon providing ‘in-house accesses to Diebold’s considerable ATM maintenance and service expertise. By this unique arrangement a powerful portfolio of universal ATM service tools are available to the front line service engineer, and supported by the significant Diebold investment in providing a consistently reliable service capability whatever the brand, model or country.

They are committed to a strategy of experienced ‘Service Partners’ and Third Party Maintenance companies and in this context have unique regional and local country contractual arrangements providing their customers with the products and services they have come to expect from Diebold.

Unlike other service organisations their engineers are dedicated skilled to banking products, they do not dilute specific skills associated with ATMS and networks with retail, desktop hardware or use minimum skill temporary staff. In response to this proposal Diebold will be using controlled operations only.

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Robert Johnson Technologies Limited 286, Ikorodu Road, Anthony, Lagos. Tel: +234-1-4932527, 7744747, 5550962, 4747646 Fax: +234-1-4931681 – 2